Privacy Policy

Given the personal nature of the data provided, KRF.ES undertakes to treat them with strict confidentiality keeping the secrecy due, for this purpose, the entity has developed and implemented a Security Document in accordance with Organic Law 15/1999 of 13 December of Protection of Personal Data (hereinafter LOPD) and Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of Organic Law 15/1999 of December 13, on the protection of data of a character personal.The user declares, in the event that provides personal data of third parties, have the express consent of the same informing them, the content of the data provided, the origin of the same, the existence and purpose of the file where your information is stored, of the possibility of exercising rights of access, rectification, cancellation and opposition. Therefore, in compliance with the provisions In the current regulations on data protection, we inform you that the data you provide us in the active forms on our Website, will become part of a file owned by REDIPRO S.L. The purpose of this file is to manage the contractual relationship with REDIPRO SL, as well as the realization of promotional and advertising activities by any means, including the sending of commercial messages through SMS, email, and postal mail etc., which may be of interest of the CUSTOMER, based on the study and segmentation of the data collected during the navigation of the website, of the data provided by filling in any form, as well as those derived from the commercial relationship or delivery of the purchased products. In the event that the User provides personal data of third parties, declares to have the express consent of the same and informing said third parties, the content of the data provided, the origin of the same, the existence and purpose of the file containing your data, the possibility of exercising rights of access, rectification, cancellation and opposition, as well as the terms set out in this privacy policy.

Once the period of thirty days has elapsed from the acceptance of these conditions without receiving a reliable refusal on your part, we will understand your consent to the described treatments.

Your personal data will be treated with strict confidentiality. In compliance with the provisions of Organic Law 15/1999 of December 13, the CLIENT may exercise their rights of access, rectification, cancellation and opposition, by written communication addressed to the entity at the following postal address KRFS.ES ,: Ctra . Fuencarral to Alcobendas, Km. 44, Building 7, Local 4. 28108 Alcobendas. MADRID or sent an email here: EMAIL, where you will indicate the name and surname, user and email with which you signed up, and enclosing in both cases a photocopy of the user’s ID. In the event that the data supplied is associated with a purchase, Spanish legislation obliges us to keep them for at least six years, so they can not be deleted or rectified even if the client so requests.

KRF.ES is committed to using the data included in the file, to respect their confidentiality and to use them in accordance with the purpose of the file, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of the Regulation of Security Measures of automated files containing personal data, approved by Royal Decree 994/1999, of July 11. Our secure server guarantees the privacy of the data you transmit to us. This privacy is achieved through the SSL protocol, encrypting the data sent through the RSA encryption system, so that no one can appropriate them because they do not have the necessary password. You can check that your browser is safe if the padlock symbol appears and you can also see that the URL varies slightly: it does not start with http but with https.

Guarantee

All the articles offered by KRF.ES have the corresponding legal guarantee, whose term, generally, is two years from the date of delivery to the client. the articles have a two-year guarantee for manufacturing defects.

Defects or damage due to incorrect use or handling of material or wear caused by normal use thereof, are not included in this warranty.

Losses in the functionality of the items, due to the limitations of their design, are also excluded from the coverage of this guarantee.

Only in the event that the manufacturer certifies the manufacturing failure of a product, it will be replaced or repaired, as the client chooses, unless one of these two final options is objectively impossible or disproportionate, in which case he may opt for the price reduction or the resolution of the contract.

If, as stated in the preceding paragraph, the client opts for the termination of the contract and, therefore, the return of the item, the amount paid by the latter will be returned. KRF.ES will assume, in any case, the total shipping costs generated with respect to the return of products in which the manufacturing failure has been certified. The resolution will not proceed when the lack of conformity is of minor importance.

The client must inform KRF.ES of the lack of conformity within two months from when he became aware of it, being responsible for the damages or damages actually caused by the delay in the communication.

To proceed with the return of the product to cover the warranty, the processes described in the section returns and changes of material must be followed.

INFORMATION TO THE USER

REDIPRO, S.L., henceforth RESPONSIBLE, is responsible for the treatment of personal data of the User and informs him that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3 / 2018 of December 5 (LOPDGDD), for which the following treatment information is provided:

End of the treatment: maintain a commercial relationship with the User. The operations planned to carry out the treatment are:

  • Submission of commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the RESPONSIBLE and related to their products and services, or to their collaborators or suppliers with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.
  • Conduct statistical studies.
  • Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to him.
  • Forward the newsletter on the website.

Legal basis of the treatment: consent of the interested party.

Data retention criteria: will be kept for no longer than necessary to maintain the end of the treatment and when it is no longer necessary for this purpose, they will be eliminated with adequate security measures to guarantee the pseudonymisation of the data or the total destruction of data. the same.

Communication of the data: The data will not be communicated to third parties, except legal obligation.

Rights that assist the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to your treatment.
  • Right to file a claim with the control authority (www.aepd.es) if it considers that the treatment does not comply with current regulations.

Contact information to exercise your rights:

REDIPRO, S.L.. Road. Fuencarral – Alcobendas 44 – Building 7, Local 4, – 28108 Alcobendas (Madrid). Email: info@redipro.es

COMPULSORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER

The Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet your request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to the RESPONSIBLE person is true and is responsible for communicating any modification thereof.

The RESPONSIBLE informs and expressly guarantees users that their personal data will not be transferred in any case to third parties, and that whenever they make any kind of transfer of personal data, the express, informed and unequivocal consent of the Users will be previously requested. All the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In case all the data are not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the treatment of personal data of its responsibility, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

The RESPONSIBLE guarantees that he has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of the Users and has communicated the appropriate information so that they can exercise them.

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